I think this is good advice, both as a thing to do, and in terms of practical behaviour change
replacing a habit is a lot easier than a hard stop
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RT @lauralondon_
Pro tip: anytime you want to apologize for something express gratitude instead
Instead of saying "sorry this took me so long" say "thank you for waiting for me."
This is a small thing, but did really make me feel a lot better when I started doing it.
https://twitter.com/lauralondon_/status/1350232003296317441