They very much deserve to get sued.

This is one of those times where corporate rot would benefit tremendously from a nice little controlled burn. Hertz needs to remove the people causing this from their company.
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RT @Klonick
I had a Very Bad experience with @Hertz over Thanksgiving.

This is what happened & the letter I wrote. We are totally fine, & our Thanksgiving ended up wonderful, but I suspect this is a fraudulent business pract…
https://twitter.com/Klonick/status/1465748307549069324