These blocks contain parcel lockers for packages, but only small ones. Larger ones do not fit. You would think that they would know which parcels fit in lockers which they supplied, but evidently that would require competence.
In the absence of such, all large parcels are loaded on the truck and carried out to the parcel locker, where it is ritualistically determined that they do not fit and - unless you have the rare mailman with a sense of duty and/or a Ring of Invisible Scary Dog Immunity -
- they are taken back to the sorting office where you can, in theory, pick them up the next day.
Thus adding a minimum of one, maximum of three days to the delivery date which you were actually told.
Yes, I do feel entitled to deliveries arriving on schedule, because, goddamn it, I *am* entitled to deliveries arriving on schedule. Don't make promises you can't or have no intention of keeping, fuckers.